Buyer Assurance buyer order protection service.

It's designed to help create trust between buyers and suppliers and protect

buyers in the event of payment, shipping and product quality- related disputes.

A Secure Online Environment

Trade Assurance protects buyers' orders;it minimizes risk by guaranteeing money back in the event of a supplier failing to meet the terms of the order contract- including delivery delays,quality and quantity discrepancies or other processing problems. Trade Assurance applies a credit-rating system that incentivizes suppliers to produce and deliver high-quality goods on time and according to the buyers' specifications.

Multiple safe payment options

Secure online payment options include e-Checking, credit card and T/T. Your payment is secured by's anti-fraud system.To get Trade Assurance coverage, you must make payment to the supplier's Citibank account designated by

Protect every online order for free

That's right! Trade Assurance is free for buyers who carry out transactions online via our platform.

Payment protection

Trade Assurance will cover all payments made during the ordering process up to 30 days after you receive the goods.

Shipping protection

Your order will be shipped on time according to the details of your contract with the supplier. In the event of a delay, you will be eligible for a refund.

Product-quality protection

Your order will be covered in the event that the product(s) do not match the details outlined in your contract with the supplier.

Protection period

Your order will be protected up to 30 days after you receive the goods.



Read the full Trade Assurance
Terms of service

Q: What is Kulies?

It’s a B2B2C eMarketplace that serves to facilitate easy trade in Africa and the world at large.

Q: Who can Register on Kulies?

Both Buyers & Sellers

Q: How do I Register on Kulies?

Check on the Top page and click to sign up as a buyer or Register as Supplier

Q: Who is a Buyer?

Any user with an intention to browse, inquire and start an order

Q: Who is a Supplier?

A supplier is a legally registered business with the intention to sell through Kulies marketplace

Start protecting your orders today

We've got you covered. Start ordering from a Trade Assurance supplier today on and you'll never have to worry again.Start your search now....